If you can’t get into your account today, it’s most likely because you haven’t enabled Facebook Protect yet. Early in March, Facebook began sending chosen users an email with the subject line ‘Your account needs enhanced security from Facebook Protect,’ instructing them to activate Facebook Protect on their accounts by a specified date or risk being locked out.
The email came from the address email@example.com, which mimics a frequent type of spam mail and was therefore disregarded by many people, according to the Verge. The email was not a spam, as it turned out. Facebook was attempting to contact high-risk users to advise them to secure their accounts by March 17 in order to avoid being locked out of their accounts. People who did not activate Facebook Protect before the deadline are now receiving notifications explaining why they can’t access their accounts and what they should do next.
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However, things are not as straightforward as they seem. Despite activating the function before the deadline, Facebook users have been locked out of their accounts, according to postings on Twitter.
Some customers have also reported having trouble receiving their text-based two-factor authentication tokens on their phones due to technical difficulties.
Anyone else having major issues with Facebook protect? Completely locked out of my account. Then running into glitches and tech issues when trying to fix the problem 😑😑😑😑
— Simone De Alba (@Simone_DeAlba) March 18, 2022
Meta, for example, stated in December of last year that it will soon require its highest-risk customers to utilise two-factor authentication to secure their accounts. At the time, Facebook advised high-risk users, such as journalists, human rights activists, government officials, and others who could be targeted by cyber criminals, to enable a feature called Facebook Protect on their accounts.
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If you haven’t yet enabled Facebook Protect on your account, here’s a step-by-step tutorial on how to do so:
How can I activate Facebook Protect on my account?
Step 1: On Facebook, click the downward-facing arrow in the upper right corner.
Step 2: Select Settings & Privacy from the drop-down menu, then hit Settings.
Step 3: Select Security and Login from the drop-down menu.
Step 4: Click Get Started under FB Protect.
Step 5: Click Next on the welcome screen.
Step 6: Click Next on the FB Protect benefits screen.
Step 7: When you switch on Facebook Protect, Facebook will evaluate your account for any vulnerabilities and give recommendations on how to resolve them.
Step 8: To complete turning on FB Protect, click Fix Now and follow the on-screen instructions.