Facebook New Feature: Additional Opportunities to Communicate with Customers.

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Facebook New Feature: Additional Opportunities to Communicate with Customers.
Facebook New Feature: Additional Opportunities to Communicate with Customers.

Facebook is coming up with new possibilities for developers, here we want to tell you about Facebook New Feature that will open additional opportunities to communicate with customers.

Facebook New Feature 2021 | F8 Refresh conference

Companies will be able to embed a chat on their website and notify users of the arrival of goods directly in the messenger…

Facebook has opened up new opportunities for developers that the social media giant announced at the F8 Refresh conference. The IT giant has developed the Messenger API that will be available for everyone soon. The new Messenger API will give entrepreneurs using WhatsApp and Instagram (owned by Facebook) additional opportunities to communicate with customers.

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With the help of the Messenger API, companies can embed a chat on their website, messages from which will be sent to Instagram direct. The company notes that this will allow the business to manage communications in one place. Also, the messenger can be integrated with CRM and an order management system.

To begin with, accounts with more than 10 thousand subscribers will receive access, then more than 1,000, in the third quarter the facebook new feature will be available to everyone.

Famous Facebook Features

Facebook, founded and launched by Mark Zuckerberg in February 2004, consists of several features such as:

  1. newsfeed
  2. timeline
  3. messenger
  4. wall
  5. events
  6. likes
  7. comments and reactions
  8. groups
  9. scheduled posts
  10. royalty free music
  11. notifications and others.

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